Healthcare
60,000 employees
North America
Privacy-first IRM platform with behavioral context, real-time detection, and lightweight deployment.
- Accelerated Investigations
- Enhanced IP Protection
- Privacy-First Security
A Northeast-based healthcare technology company with approximately 60,000 employees is transforming people’s lives through care for diabetes and other chronic conditions.
As a leader in medical device innovation, the company holds a substantial volume of sensitive intellectual property and customer data, making cybersecurity a strategic imperative.
Company profile
With increasing concerns around email compromise, resource limitations, and long investigation cycles yielding minimal context, the organization identified the need for a modern Insider Risk Management (IRM) platform. Protecting patient trust and safeguarding intellectual property would require a solution prioritizing visibility, privacy, and operational efficiency.
The need
The organization’s cybersecurity team faced mounting pressure to reduce investigation times, improve incident response, and close a critical gap: the absence of a structured IRM program. They needed to understand insider behaviors better while preserving employee trust and supporting a strong privacy posture.
Limited resources made it essential that any solution be lightweight, intuitive, and scalable across teams. The company sought more than just activity monitoring—it needed a platform that could contextualize user behavior, reduce alert fatigue, and accelerate decision-making without adding operational overhead.
The solution
The company selected the DTEX Platform to address these challenges, deploying the platform immediately after a successful proof of value (POV) phase. DTEX gave the organization real-time behavioral visibility, enabling security teams to quickly identify and investigate risky activity without disrupting workflows or productivity.
By unifying telemetry across endpoints and providing rich behavioral context, the DTEX Platform helped shorten investigation cycles and eliminate blind spots. DTEX’s privacy-by-design approach was key, aligning the solution with the organization’s values and regulatory environment. The deployment was seamless, and the company quickly advocated for the platform and its people.
The results
Adopting the DTEX Platform as its insider risk management solution improved visibility, reduced risk exposure, and significantly improved its overall security posture.
Benefits
- Accelerated investigations: Rich behavioral context shortened investigation timelines and improved analyst efficiency.
- Enhanced IP protection: Real-time monitoring and intent-based detection helped safeguard proprietary product data.
- Privacy-first security: A lightweight, privacy-by-design deployment ensured organizational trust and regulatory alignment.
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